This page will be kept up to date with information received by the Parish Council.  Please This email address is being protected from spambots. You need JavaScript enabled to view it. the PC with any updates for the page.

Please call the local team at South Norfolk Council on 01508 533747 if you need help or can offer help.

Little Melton survey

Please complete this form so that we can identify people who may need help and who we are not able to contact via the Facebook group.   Please complete the form once for your own household and again for any neighbours who you know can't complete it themselves (it does not matter if other neighbours do this as well, better that we get multiple responses than none!). Once we have receiverd your responses then we will try to identify any houses with no response and will check with them.  Please encourage people to join the Facebook group where possible so that we can push information out quickly.   If you have neighbours who don't use the internet then please consider if you can keep them updated (you can use the Print icon from the dropdown at the top of this Article in order to print this page). 

Sources of information


On 13/03/2020 the Hethersett Sugery cancelled all appointments - please see their website for current situation.  There is advice about Covid19 from the NHS.

Public Transport

  • Konnect - operates the 3 and 6 routes
  • Semmence - operates the 9 route
  • Information from Norfolk County Council - phone 0344 800 8020

Help if you have to isolate

  • The Village Shop will deliver to you at home - ring John and Barbara on 01603 810321 or This email address is being protected from spambots. You need JavaScript enabled to view it. them.  They can supply all the basics (bread, milk, eggs, fruit and veg, cheese, bacon etc)
  •  Church Farm shop will deliver - see their Facebook page for info.
  • Sainsburys and Tesco both deliver to the village
  • Many people have offered to help anyone who needs it - just ask on the village Facebook page.  Someone will probably pick up a meal for you from one of the following - 
    • There is a fish and chip van outside the school on Saturdays between 16:30 and 20:00
  • The Parochial Charity can help with expenses

Help for people you have concerns about

Most people will be supported by friends and relatives.  If you have concerns that a neighbour does not have a support network and may not have access to the village Facebook group, then please - 

  • Offer help yourself, if you are able to 
  • Tell them about the information on this page
  • Call South Norfolk Council  - see info below.
  • If you still have concerns then email the PC on This email address is being protected from spambots. You need JavaScript enabled to view it. and we will get in touch with the person - several people have offered to help the PC with this.

Help from South Norfolk Council

So far South Norfolk Council have taken over 1,500 calls from local residents needing help. Over the last four days alone, our Help Hub has dealt with over four hundred cases of people requiring urgent help.  We have been able to ask volunteers to help isolating people with shopping, collecting prescriptions or arranging for dogs to be walked.   That's one person helped every 5 minutes - and we're ready to handle even more.

If you or someone dear to you needs help you can call the General Coronavirus Help Hub at South Norfolk.  Please call 01508 533933 (Monday to Friday 08:15 - 17:00) or email This email address is being protected from spambots. You need JavaScript enabled to view it. or fill in our online form on our website if your enquiry can wait until the following day.  Our Help Hub will remain open this weekend, Saturday 28 and Sunday 29 March 09:00 - 17:00 for support, available on the above number.  If you need to contact us urgently out-of-these-hours, please call 0800 3896109

The Council has set up a team of local staff who will be with us all the way over the next few months.   It's their job to ensure nobody is overlooked and to help volunteers focus efforts where it's needed the most.  Hethersett Ward which includes surrounding villages Bawburgh, Lt Melton, and Cringleford, Colney and Keswick have a dedicated team of people who are led by Julie Ringer and Barbara Howard at South Norfolk Council.   You can call them directly on 01508 533747 if you need help or can offer help.

They're keeping the register, which may be enhanced by the names from the Government's list of the especially vulnerable and NHS volunteers. If you need help, we may not have captured your requirements don't be afraid to ask even if you're not in the national lists.   We're there to support everyone. If you have expressed an interest in volunteering, Julie, Barbara or one of their colleagues may call you.

Remember, the Council will not ask you for money.  And you might want to call us back if you're unsure whether the person calling is genuine.   There's no embarrassment about this.  Our main concern is for your safety and security. 

As time goes on, we may need to ask volunteers to do more than fetching or carrying.  We might ask help to assist people get home from hospital by moving a bed downstairs or simply by cutting the grass for those stuck inside.

Finally, everyone in South Norfolk will be getting a letter in the next day or so detailing the help available to the vulnerable, those who are in hardship or for businesses afected by the crisis.     We have a comprehensive action plan to help everyone who has been affected, whatever their circumstances.

But you don't have to wait for the letter.  You can get all the latest local information here

Little Melton Parish Website